Computer Repair & Professional IT Support Services

Yes—hiring a professional computer technician is often the fastest and most cost-effective solution. At APCS, we provide on-site and remote PC repair for homes and businesses across the North Bay Area. Our technicians diagnose hardware and software issues, offer clear solutions, and use quality parts to restore your device. We serve clients Monday through Friday, 8 AM to 5 PM, with emergency support available on a case-by-case basis.

A computer consultant assesses your technology needs and recommends the most effective and budget-appropriate IT solutions. At APCS, our consultants take a concierge approach—learning your business goals and workflows before recommending anything. Services may include network setup, security planning, cloud migration, managed services, and ongoing support. The goal is to align your technology with your operations so it supports growth rather than creating friction.

APCS repairs both Mac and PC computers, covering a wide range of hardware and software issues. Whether you have a desktop, laptop, or custom-built machine, our technicians diagnose the problem, present your options, and complete repairs using quality parts. We serve home users, home offices, and businesses throughout Sonoma, Marin, and Mendocino counties.

For Mac and PC repairs, APCS charges a $100 diagnosis fee. In many cases, that fee covers the full resolution of the issue. Before any repair work begins, we walk you through the diagnosis findings and present your options so you can make an informed decision. There are no hidden charges—transparency is a core part of how we operate.

Yes. APCS has provided remote Help Desk services to nearly 500 computers for over 25 years. Remote support allows us to troubleshoot software issues, perform maintenance, and assist with everyday technical tasks without requiring an on-site visit. This saves time and reduces disruption, particularly for businesses that need quick resolutions to keep their teams productive throughout the day.

Yes. Data recovery is one of our core specialties. If your hard drive is failing, corrupted, or inaccessible, our technicians work to retrieve critical files and data. We recommend that all clients maintain regular backups to an external USB drive and a reputable cloud storage provider as a preventive measure—but when data loss occurs, we're here to help recover what matters most.

APCS serves the entire North Bay Area, including Sonoma County, Marin County, and Mendocino County. Our primary service corridor follows Hwy. 101 from southern Marin County through Sonoma County and up to Mendocino County. We have two locations—our headquarters in Healdsburg and a branch in San Rafael. For clients outside our standard zone, a travel time charge may apply.

Absolutely. APCS specializes in serving small businesses across the North Bay Area with fully managed IT services, corporate-grade email security, network management, cloud solutions, and concierge IT support. Our services are customized to your business size, budget, and industry. We act as your sole IT provider, taking complete responsibility for your technology so you can focus on running your business.