How quickly can you respond to a network outage or failure?
All Pro Computer Solutions is recognized for one of the fastest response times in the North Bay Area. We operate Monday through Friday, 8 AM to 5 PM, and evaluate emergency situations on a case-by-case basis outside regular hours. For most outages, we aim to have a technician on-site or remotely connected the same day to begin diagnosis and restoration.
What types of network issues can you repair?
We troubleshoot and restore a wide range of network problems including total outages, intermittent connectivity drops, slow network speeds, router and modem failures, cabling faults, Wi-Fi dead zones, and misconfigured network hardware. We handle both wired and wireless environments for home offices and businesses across Sonoma, Marin, and Mendocino counties.
Do you set up backup network systems for businesses?
Yes. We strongly recommend backup network solutions for any business that cannot afford downtime. We configure failover systems so that if your primary internet provider experiences an outage, your backup network provider automatically steps in, keeping your team connected and productive without interruption — a critical safeguard for North Bay businesses.
Can you fix Wi-Fi dead zones and weak signals throughout a large building or property?
Absolutely. We deploy enterprise-grade mesh Wi-Fi systems designed to blanket entire office buildings, multi-room offices, and large residential properties with strong, consistent signal coverage. We assess your layout, identify interference sources, and position access points for maximum performance before configuring and testing the full system.
Do you provide ongoing network monitoring and management after the repair?
Yes. In addition to one-time network restoration, we offer fully managed network services that include continuous monitoring, proactive troubleshooting, performance optimization, and maintenance. Our Remote Help Desk currently supports nearly 500 computers and has done so reliably for over 25 years, giving you consistent, expert oversight of your network environment.
What areas do you serve for network restoration and IT support?
We serve the entire North Bay Area, including Healdsburg, San Rafael, Windsor, Boyes Hot Springs, and communities along the Hwy. 101 corridor from southern Marin County through Sonoma County and up to Mendocino County. We also have a branch location in San Rafael for convenient access across Marin County.
How much does network restoration or IT repair cost?
Pricing varies depending on the complexity and scope of the issue. Our MAC and PC repair services include a $100 diagnosis fee, which in many cases covers the full resolution. For network and IT services, we provide a transparent assessment of recommended solutions and associated costs before any work begins — with no surprises and options customized to your budget.
Do you also protect our data during and after a network failure?
Yes, data protection is a core priority for us. We strongly recommend that all critical data be backed up regularly to both an external USB hard drive and a reputable secure cloud storage provider. During network restoration, we take every precaution to safeguard your data and can implement comprehensive backup and recovery solutions to protect you going forward.