Expert PC Emergency Service & Repair

A PC emergency includes sudden system crashes, complete power failures, severe data loss risks, or network outages that halt your business operations. All Pro Computer Solutions offers emergency service on a case-by-case basis outside normal business hours, and is known for having one of the fastest response times in the North Bay Area. Call (707) 400-7100 to describe your situation and we'll coordinate accordingly.

Yes. APCS provides quality repairs for both Mac and PC systems, covering hardware and software issues. We diagnose the root cause of the problem, present clear solution options, and use quality replacement parts for all hardware repairs. Whether it's a MacBook with a failed logic board or a Windows PC with a corrupted OS, we handle it.

In many cases, yes. Our technician Richard specializes in data recovery from failing or damaged drives, even when the device itself is non-functional. We carefully assess the drive's condition and use recovery methods to retrieve critical files. The earlier you bring in a failing system, the better the chances of a successful recovery—so don't delay.

We serve the entire North Bay Area, covering the Hwy. 101 corridor from southern Marin County through Sonoma County and up to Mendocino County. This includes San Rafael, Healdsburg, Windsor, Boyes Hot Springs, and surrounding communities. We have two convenient locations—Healdsburg and San Rafael—and travel to customers throughout the region.

The standard diagnosis fee is $100, and in many cases this fee covers the resolution of the issue itself. Repair costs beyond diagnostics vary based on parts required and labor involved. APCS is committed to providing affordable, transparent pricing and will always present solution options before proceeding so you're never surprised by the final bill.

Yes. APCS provides Remote Help Desk services to nearly 500 computers and has been doing so for over 25 years. If your issue can be resolved remotely, we'll handle it quickly without requiring an in-person visit. Each client also receives Computer Maintenance Apps and personalized instructions to help maintain peak system performance between service calls.

Call us immediately at (707) 400-7100. APCS troubleshoots and restores network failures quickly, resolving connectivity issues, cabling faults, and router problems. We also recommend and install backup network systems so your business doesn't lose productivity if a primary internet provider goes down—a critical safeguard for businesses in today's connected environment.

Absolutely. Through our Managed Services and Concierge IT approach, we provide proactive maintenance, regular software updates, security monitoring, and data backup planning designed to prevent issues before they become emergencies. Every APCS client receives personalized notes and maintenance guidance, and we offer Cloud and Data Protection services to ensure your critical information is always safe and recoverable.